Frequently asked questions

Yes. Your technician confirms the final price before any work begins. You see it, you approve it, you pay that price. If we find something on site that changes it, we show you first, and nothing is added without your approval.

Yes. Every visit starts with a free Whole-Home Air & Attic Check, with no pressure to book. It covers your ducts, airflow, AC coil, signs of mold and the attic when needed.

Sometimes. When we do, we tell you exactly what it is, who qualifies and when it ends.

Payment is due when the job is done. We confirm accepted payment methods when you book.

Text us, call us or send the short form to book your free check. We confirm the details and a time that works for you.

Most single-system homes take 2 to 4 hours. Larger homes or multiple systems take longer, and we’ll tell you when you book.

An adult needs to be home to open the door and see what we find. We’ll need access to every register, the air handler and, for insulation, the attic.

No. Our HEPA-filtered negative-pressure vacuum keeps your ducts under suction, so loosened dust is collected, not blown into your home. We cover floors and furniture near our work and clean up before we leave.

No. Every technician is a Blue Pelican employee.

Wherever your system allows it, we start with a camera look inside, and we show you what we see. When we finish, we show you the result, with photos whenever possible.

We finish with a botanical product made with thyme oil, with no harsh chemicals.

Musty smell or mold worries? We check for signs of mold as part of every free Whole-Home Air & Attic Check, and we show you what we find.

Every 3 to 5 years for most homes; sooner with pets, allergies, a recent renovation or a move. Dryer vents should be cleaned once a year.

Rotary brushes loosen the buildup, and a HEPA-filtered negative-pressure vacuum keeps your ducts under suction and removes it from your home, so nothing drifts back into your rooms. We clean every duct and vent in your home, then check the airflow before we leave.

We cannot promise health outcomes. Duct cleaning removes accumulated dust and debris from accessible parts of the system, which can help reduce dust in the air. Results vary with system age, condition and access.

Once a year. Lint buildup is a fire hazard, and a yearly cleaning removes it, so your dryer dries faster and uses less energy. If clothes take more than one cycle to dry, or the dryer or laundry room feels hot, book sooner.

Yes. Rooftop vents are common in South Florida, and we clean them as part of the service, including removing blockages such as bird nests.

It helps keep the coil and drain pan cleaner, which matters in South Florida where humidity builds up inside AC systems. It is an added layer of care, not a replacement for filters or duct cleaning.

It can help by reducing heat gain and strain on your AC. We do not guarantee specific savings, which vary with the home and the system. We check your attic first and show you what you have before you decide.

Yes, or we replace it if it is in poor condition. We use blown-in insulation and our own crew installs it.

We serve 28 cities in Miami-Dade, Broward and Palm Beach, from Jupiter to Kendall, from our base in Margate.

Mon to Fri, 8 a.m. to 7 p.m., and Sunday by appointment. Same-day visits when our schedule allows.

Yes. You can text us or send the short form in Spanish.